Job Description

Role Summary
Conducts organizational studies and evaluations, designs systems and procedures conducts work simplification and measurement studies, and prepares operations and procedures manuals to assist management in operating more efficiently and effectively. Includes program analysts and management consultants.

Project-based, remote work, unpaid (but with potential to convert to a paid internship), personal development plan in place for intern growth

Functional knowledge
Requires Foundational Knowledge and understanding of principles and skills necessary to perform in the profession or particular area of specialization
Requires understanding of organizational technologies and practices
Problem solving and complexity
Requires the ability to identify and resolve moderately complex problems/issues/assignments
Requires problem-solving skills and techniques to determine if/when it is appropriate to seek additional guidance/assistance (escalation)
Autonomy and decision making
Requires the ability to apply limited analysis techniques within the area of specialization to make decisions
Decision-making authority is limited to standard operating procedures/practices
Often sets priorities and/or sequence of tasks to achieve objectives with oversight
Scope and impact
Duties and responsibilities generally have focused scope and impact, usually contained to a specific team/area of specialization
Leadership and influence
Influence is limited to the area of specialization
May provide guidance and support to non-exempt staff

Fundamental Responsibilities
Documents findings of study and prepares recommendations for implementation of new systems, procedures, or organizational changes.
Interviews personnel and conducts on-site observation to ascertain unit functions, work performed, and methods, equipment, and personnel used.
Analyzes data gathered and develops solutions or alternative methods of proceeding.
Reviews forms and reports and confers with management and users about format, distribution, and purpose, identifying problems and improvements.
Confers with personnel concerned to ensure the successful functioning of newly implemented systems or procedures.
Reviews forms and reports and confers with management and users about format, distribution, and purpose, identifying problems and improvements.
Physical Demands
Office environment:
The role regularly requires the ability to operate objects, tools, or controls. The role frequently requires the ability to remain in a stationary position, communicate effectively, and discern sounds. The role occasionally requires the ability to move about the work environment, remain in a stationary position, work atop ladders, position self in low-level positions, and to discern tastes and scents. The role frequently requires the ability to transport up to 10 pounds and occasionally transport up to 100 pounds. The role requires the ability to detect items in close proximity as well as far away; discern between colors; detect objects in peripheral space of self; discern items in detail, and detect how far away an object is. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Enrolled in 4-year college or university program in a related field(s)
Skills and Abilities:
Proficient in English written and verbal communication skills
Maintains a high degree of professionalism
Demonstrated time management and priority setting skills
Demonstrates a high commitment to quality
Possesses flexibility to work in a fast-paced, dynamic environment
Seeks to acquire knowledge in the area of specialty

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