IT/Office Intern

Job Description

At Fivestars, our mission is to help businesses and communities thrive by turning every transaction into a relationship. Over 50 million people use Fivestars to get rewarded at more than 14,000 local businesses with one rewards program. Local businesses use Fivestars to bring more customers into their stores with an all-in-one marketing and payments program. Fivestars drives over $3 billion in local commerce across its network per year. Fivestars has raised $105 million from HarbourVest, Menlo Ventures, Lightspeed, DCM, Y-Combinator, and others. Together, let’s love local.

Fivestars is seeking a Summer 2020 IT / Office Intern (June- July). We are looking for a bright and technically savvy intern to join our IT and Office team. This is a great opportunity to work on a wide variety of technologies and gain practical work experience troubleshooting and resolving computer issues while deepening your understanding of how network environments work. This is a remote, paid internship (30 hours/week).

What you’ll do:
- Support the IT and Office team resolve problems (to the end user’s satisfaction)
- Assist with onboarding and offboarding of users
- Assist the IT team with new hire orientation events; set up/clean up of all conference rooms, etc, Basic IT troubleshooting skills required
- Assist with coordinating the repair and maintenance of various facilities
- Help maintain an inventory of all equipment, software, and software licenses
- Communicate technical information, both verbal and written, to a wide range of end-users
- Assist with daily ad hoc Office/IT team needs
- Maintenance and upkeep of office including stocking and replenishing office supplies, ensuring cleanliness, organizing any large moves or office shuffles, etc.

Qualifications

- High interest and familiarity with computers and technology
- Strong communication, customer service, and troubleshooting skills
- Seeks out ways to use technology to meet organizational goals and increase individual efficiency
- Works well with and helps others to accomplish goals
- Thirst for learning